I am writing this post not out of curiosity or frustration but actually a bit of both and maybe more!
Tell me how many times have you been to a Govt. office and came out either smiling or maybe early!!!
NEVER! would always be the right answer.
You take any sector within the Govt offices and they all are the same no matter what.
- You have the front offices but there’s no one to attend to you
- There are some dorks sitting in the front offices but too busy chatting over the phone
- Old and worn out interiors are a very common sight (Not to mention cobwebs accessorizing them!)
- Old papers and files all over the place
- Constant nagging and curses
- That typical rancid smell
- Don’t even think about going to their bathrooms
- Twenty people are assigned on a single job
- Only the manager has a cubicle
- Rest all are open system offices
- The manager has a computer in his office (Wow!)
- Every customer is treated like a slave
- Every customer is expected to treat these officers as Gods
- Every time is a lunch time
- You know what time you came in… Don’t even look at your watch!
- You may have lots of questions… Don’t show your smartness here!
- Play dumb… Dumber is even better…
- The last time you went v/s this time… rules are no longer the same… and it’s been only a month!
- The suggestion box is all old and tattered… Holds some very important stuff like used cigarette buds, trashed papers and the most important guests… spiders!
- The staff is always under qualified for their work!
Isn’t it amazing?
Why is that all government offices are always like these? Couldn’t there be a system in place? A record which is available to all so that all your basic queries can be answered suitably. This can be updated as an when required over a certain period.
Why do they complicate a process so much? So many signatures required. From the guys at the counter to the manager… You literally need to run/ jog everytime to get some approvals or the other.
Even worse, why don’t they have all of them at the same premise. When you realize that you are done with all the formalities, you are asked to do some further tests but that department is miles away from here… Another day wasted!
And then you know what? You feel it’s only in your hometown that you experience such things but then when you move out you realize that no matter wherever you go… it’s the same.
And trust me they all belong to the same school of thought.
Their motto is: Take your good time baby… Nothing is urgent… why rush…
Like the saying goes… Rome was not built in a day!
